Advice Corner
Networked Telephony
You know that your telephone is a vital tool for communication. What you may not be aware of is how much telephone systems have improved since you installed your last system. Thinking about your telephone system shouldn't raise your blood pressure. In fact, you shouldn't have to think about your phone system at all.
Here are the Top 10 Signs you may need a different kind of phone system
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10. You can't add more phones to your existing system
9. Your customers have trouble reaching you
8. Your employees have problems getting their voice mail
7. You lose calls just trying to transfer them
6. Your long distance charges are out of control
5. You can't connect Home offices or Branch offices into one seamless system
4. Your new employee started a week ago and still doesn't have a phone setup
3. Moves, adds, and changes take too long and cost too much
2. Another receptionist just quit
1. You know your phone guy by his first name |
These signs are strong indicators that you probably have the wrong kind of telephone system.
The convergence of telephone and networking technology offers you an opportunity to gain radically simple communication tools by exploiting the advances in telephony. Thousands of organizations, like yours, are discovering there is a better way to handle their communications. Since the world hasn't settled on a label for this kind of system yet, you have probably heard lots of names for it: LAN Telephony, IP Telephony, IP-PBX, or Voice over IP. We call it Network Telephony because it delivers a comprehensive solution across a variety of networks. We can send voice communications over LANs, WANs, or over the Internet depending on the requirements of your organization.
 You rely heavily on telephone communication. It affects your business in three key ways; employee productivity, customer satisfaction, and financial costs. An investment in the right telephone system will produce both short term and ongoing returns.
Pentegra Systems features 3COM NBX Network
Telephony Solutions that deliver reliability you can count on. What makes our 3COM NBX networked telephony solution so compelling is 3COM's ability to harness the power and flexibility of a data network without sacrificing reliability. Reliability is achieved by isolating the telephone system voice traffic functionality from traffic issues associated with the network's desktop PCs and servers
Pentegra Systems and 3COM know that most phone systems are so complex that they are a mystery to their users and often even to the staff assigned to administer them. To make the NBX solution more accessible—therefore more useful— as well as to reduce training requirements and system administration costs, 3COM has developed a highly intuitive administrative interface, 3COM NBX NetSet. It lets individual users and administrators quickly and easily customize their NBX solution to meet their individual requirements. This password-protected, browser-based utility features pull-down menu choices tailored to each facet of the system. Larger organizations will find timesaving tools that simplify creation of departmental profiles for managing telephone users. Adding capabilities is fast and easy.
3COM voice communications technology completely eliminates the high costs and high anxiety normally associated with moving an office telephone. Anyone who has ever had to wait days for an expensive service call merely to get a telephone moved will truly appreciate the self-locating capabilities of NBX phones. Simply unplug a phone from one location and plug it into another switch port. The user's extension number, voice mail, and personal settings move with the phone. It's that simple.
Call today 630-941-6000 to let us show you how Pentegra Systems can reduce the costs of doing business while increasing your organizations flexibility in order to increase revenues and maximize productivity.
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