Pentegra Systems is the leading regional integrator for Audio, Video, Security, Telecom and Data systems.

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Home > Contact > Service & Support

Service & Support

Our Customer Service Representatives are available to handle your call or email and will dispatch one of our service technicians as required, during normal business hours. After-hours emergency service is available at a premium charge.

Our normal business hours are:
8:00 AM until 5:00 PM
Monday through Friday (excluding holidays)


To facilitate service/support, please have the following information available when you place a service call:
  1. Main phone number of your facility.
  2. An on-site contact with direct phone number.
  3. Since many facilities have more than one system, the location, name, and type of system.
  4. A complete description of the problem.

To request service, you can either:

(1) Call our main number: 630.941.6000

or

(2) Fax your request to: 630.941.6060

or

(3) Request service via our form below:

Name:
Title:
Email:

Phone:

Fax:
Company:
Address:
City:
State:
Zip/Postal Code:

Type of system requiring service/support:

CCTV Camera Systems
Card Access Systems
Intrusion Systems


Video Systems
CATV/MATV Systems
A/V Control Systems
Presentation A/V Systems
Video Conferencing Systems 		Sound Systems
Paging Systems

Data Network Systems
Structured Cabling
Network Electronics

School Intercom Systems
VOIP Telephone Systems
Teleconferencing Systems


Site Availability (Specific Dates, Business Hours):
Site Contact (If different from above):
Site Contact Phone (If different from above):
Urgency of Issue:

Additional Information

Was this system installed by Pentegra Systems?: Yes     No
Do you have a service contract with Pentegra Systems?: Yes     No
If you do not have a service contract, would you be interested in learning more about the advantages of a service contract from Pentegra Systems? Yes     No


Please contact me via:
 Phone    E-Mail

Brief description of service issue:







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