In the past, it was commonplace for employees of a business to only use resources provided and owned by their respective employer. Usual examples include computers and company phones. Businesses had total control of how these devices were being used since they were in-house and more than likely that’s where they stayed. Fast forward to present day, things have changed quite a bit. Through the help of wireless networks, a movement called BYOD has become quite popular. BYOD is an acronym standing for “Bring Your Own Device.” This allows for employees of the company to bring their own personal mobile devices to the workplace to use. These devices are most commonly used to carry out usual business practices which often involve the accessing of privileged company information and applications. BYOD has proven to drive employee satisfaction as well as overall productivity. This initiative also saves companies money since they do not have to supply the employee with a company device. The issues are that since these devices are also used for personal use of the employee, companies don’t have that complete control over these devices and how they are used. Since BYOD is a trend that most likely will grow, the question arises: how does one manage BYOD on a wireless network?
When first implementing a BYOD policy in the workplace, the decision needs input from everyone across the board. If valuable company information is going to be accessible on personal devices of employees, collaboration is needed from top ranked management officers, the IT department, human resources, etc as to what extent of information can and can’t be accessed. Every single person involved needs to be on the same page when thinking about what is best for the company. Once these decisions are made rules and guidelines absolutely need to be put in place as to what employees are and aren’t allowed to do on their devices while using them for work purposes. These rules need to be as specific and as clear as possible to avoid any unexpected or unwanted usage issues.
There are several ways to go about managing BYOD. Companies want the capability to monitor what employees are doing with their devices. Many mobile devices already offer a slew of technologies that can monitor usage of multiple features. Such technologies include GPS receivers, camera recorders and audio recorders. However, most companies commonly implement the use services and suites to closely manage how their users are using their devices. These technologies have the ability to act as a safeguard for both outgoing and incoming files and information. If these devices have access to valuable company information, companies wouldn’t want any of their private information to accidentally leak out. BYOD management software has a tight hold on the data traffic ensuring nothing will fall into unwanted hands. The same principal goes for monitoring what comes into these devices such as downloading files or applications that can be harmful to the business. Alert systems are also incorporated to immediately notify necessary parties of any sort of issue that arises. Tighter security measures must also be in place for CEO’s and various higher ups within the organization due to their access to perhaps more confidential information than that of the average employee.
Any website, hyperlink or e-mail attachment has the potential to be extremely hazardous. As employees browse the web and open e-mails, the possibilities of viruses arise. Viruses are a significant issue when individual users’ devices get infected given the amount of data stored within those devices (account numbers, financial information, personal information, etc.). However, the issues only intensify when an entire company is at risk. Viruses can’t only steal information; they have the capability of bringing down an entire network. Policies need to be in place where all devices need to be running antivirus and anti-malware programs especially if the device runs a vulnerable OS such as Windows, Android or Linux. These programs will be the first line of defense against incoming threats. In addition to companies already securing their data, companies need to deploy a dedicated device such as SonicWALL to manage the security of the network. Relying on simple firewalls is not enough. Your network should be a managed impenetrable fortress to the outside world.
In an effort to manage the system in a much more efficient way, the BYOD initiative should not include “any” device. Employees shouldn’t assume they can bring whatever device they have and expect it to work with the system. There are a slew of mobile devices available and one cannot expect every single one to be able to be included. The business has quite a large task on their hands as it has to oversee what is going on with everyone’s device, the narrower the spectrum of devices, the easier it will be to manage and create policies and security measures.
Security is the big picture when managing a BYOD program, obviously. Decision makers need to also create loss, theft and exit policies. How many times has one of your friends or family members told you that they lost their phone again? When an employee brings their device to work and has access to company information, these devices indirectly become an asset to that company without the company actually owning them. A prime example is contact information. If an employee leaves a company for whatever reason, they no longer just take away the experience from that job; they have information in their device such as important contacts among other things that they can more than likely utilize elsewhere. These policies will need to balance features and risks to protect the personal information of the user as well as the reputation of the business.
If employees are to use their own personal devices for work purposes, policies and security measures must be in place. However, the employees using their personal mobile devices most likely won’t want their phone or tablet on total lockdown. It’s at this point BYOD creates a risk for both the employer and employee. There needs to be a medium. In terms of what a company can have access to, there needs to be a fine line between a user’s company data and a user’s personal data. This is where managing a BYOD becomes critical for the initiative’s overall success and prosperity. The BYOD system has proven to be ultimately successful if this balance can be achieved.
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