5 Top Audio and Video Technology Trends In The Enterprise

The enterprise has seen a tremendous rise in the use of audiovisual and video technology in recent years. Today, there are some common trends popular with many commercial organizations that want to maximize their use of AV technology to achieve important business goals. The top AV and video technology trends are the ones that are being used the most often and have the most widespread impact on the enterprise.

1. AV Technology To Facilitate Remote Working
Forrester Research projects that by 2016, 43% of the United States workforce will work from home. The development of AV solutions that can make it easier for employees to work from home is an important trend in the enterprise for companies that want to conserve their budgets and improve worker satisfaction.

2. Opening Up Training Opportunities For Employees With AV
The next trend pertains to the way that organizations train their team members. Training has been made much easier since the popularization of audiovisual technology. It is possible for companies to hold seminars and even bring in guest speakers by using audiovisual systems that they have in place at their organization. An added benefit of using AV systems for training is that many platforms allow this training to be recorded so that the company can refer back to it in the future.

3. AV Systems In Huddle Rooms
In the past, companies often focused on establishing a single large conference room where many people came together at once to collaborate. Because of changes to collaboration methods in the enterprise and reluctance to spend money on the equipment needed for elaborate conference areas, huddle rooms have become one of the top AV and video technology trends. These huddle rooms are usually equipped with a central table, a few chairs, and a display that allows for video and audio conferencing. They make the perfect environment for small teams to get together and collaborate, even if some team members are not physically present.

4. Integrating Digital Signage Into AV Systems
Digital signs are commonly used in the healthcare, education, and transportation industries. Increasingly, these signs are being integrated into AV systems so that they can be updated with information in real-time. Digital signs are helpful for assisting people that need to find the right place to go and giving them news about happenings that matter to them.

5. Cloud Solutions For AV
The rise in popularity of cloud computing has eased the on-site burden faced by companies that want a dependable solution for audiovisual systems. Cloud service providers are very desirable for enterprise users of AV systems because they allow these users to scale their AV without having to stress about managing the hardware needed for communication.
These are just a few of the top AV and video technology trends that are impacting the enterprise today. Only time will tell which of these trends will last and which ones will be replaced for newer, more efficient methods of using audiovisual systems.

At Pentegra Systems, we work closely with our clients to provide them the right audio, video, low voltage and collaboration technologies that support their business goals. Serving customers throughout Chicagoland, Pentegra aspires to be the first company you call for your system integration needs. Ready to learn more, connect with us here. We are happy to help!

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How to Manage BYOD on a Wireless Network

In the past, it was commonplace for employees of a business to only use resources provided and owned by their respective employer. Usual examples include computers and company phones. Businesses had total control of how these devices were being used since they were in-house and more than likely that’s where they stayed. Fast forward to present day, things have changed quite a bit. Through the help of wireless networks, a movement called BYOD has become quite popular. BYOD is an acronym standing for “Bring Your Own Device.” This allows for employees of the company to bring their own personal mobile devices to the workplace to use. These devices are most commonly used to carry out usual business practices which often involve the accessing of privileged company information and applications. BYOD has proven to drive employee satisfaction as well as overall productivity. This initiative also saves companies money since they do not have to supply the employee with a company device. The issues are that since these devices are also used for personal use of the employee, companies don’t have that complete control over these devices and how they are used. Since BYOD is a trend that most likely will grow, the question arises: how does one manage BYOD on a wireless network?

When first implementing a BYOD policy in the workplace, the decision needs input from everyone across the board. If valuable company information is going to be accessible on personal devices of employees, collaboration is needed from top ranked management officers, the IT department, human resources, etc as to what extent of information can and can’t be accessed. Every single person involved needs to be on the same page when thinking about what is best for the company. Once these decisions are made rules and guidelines absolutely need to be put in place as to what employees are and aren’t allowed to do on their devices while using them for work purposes. These rules need to be as specific and as clear as possible to avoid any unexpected or unwanted usage issues.

There are several ways to go about managing BYOD. Companies want the capability to monitor what employees are doing with their devices. Many mobile devices already offer a slew of technologies that can monitor usage of multiple features. Such technologies include GPS receivers, camera recorders and audio recorders. However, most companies commonly implement the use services and suites to closely manage how their users are using their devices. These technologies have the ability to act as a safeguard for both outgoing and incoming files and information. If these devices have access to valuable company information, companies wouldn’t want any of their private information to accidentally leak out. BYOD management software has a tight hold on the data traffic ensuring nothing will fall into unwanted hands. The same principal goes for monitoring what comes into these devices such as downloading files or applications that can be harmful to the business.  Alert systems are also incorporated to immediately notify necessary parties of any sort of issue that arises. Tighter security measures must also be in place for CEO’s and various higher ups within the organization due to their access to perhaps more confidential information than that of the average employee.

Any website, hyperlink or e-mail attachment has the potential to be extremely hazardous. As employees browse the web and open e-mails, the possibilities of viruses arise. Viruses are a significant issue when individual users’ devices get infected given the amount of data stored within those devices (account numbers, financial information, personal information, etc.). However, the issues only intensify when an entire company is at risk. Viruses can’t only steal information; they have the capability of bringing down an entire network. Policies need to be in place where all devices need to be running antivirus and anti-malware programs especially if the device runs a vulnerable OS such as Windows, Android or Linux. These programs will be the first line of defense against incoming threats. In addition to companies already securing their data, companies need to deploy a dedicated device such as SonicWALL to manage the security of the network. Relying on simple firewalls is not enough. Your network should be a managed impenetrable fortress to the outside world.

In an effort to manage the system in a much more efficient way, the BYOD initiative should not include “any” device. Employees shouldn’t assume they can bring whatever device they have and expect it to work with the system. There are a slew of mobile devices available and one cannot expect every single one to be able to be included. The business has quite a large task on their hands as it has to oversee what is going on with everyone’s device, the narrower the spectrum of devices, the easier it will be to manage and create policies and security measures.

Security is the big picture when managing a BYOD program, obviously. Decision makers need to also create loss, theft and exit policies. How many times has one of your friends or family members told you that they lost their phone again? When an employee brings their device to work and has access to company information, these devices indirectly become an asset to that company without the company actually owning them. A prime example is contact information. If an employee leaves a company for whatever reason, they no longer just take away the experience from that job; they have information in their device such as important contacts among other things that they can more than likely utilize elsewhere. These policies will need to balance features and risks to protect the personal information of the user as well as the reputation of the business.

If employees are to use their own personal devices for work purposes, policies and security measures must be in place. However, the employees using their personal mobile devices most likely won’t want their phone or tablet on total lockdown. It’s at this point BYOD creates a risk for both the employer and employee. There needs to be a medium. In terms of what a company can have access to, there needs to be a fine line between a user’s company data and a user’s personal data. This is where managing a BYOD becomes critical for the initiative’s overall success and prosperity. The BYOD system has proven to be ultimately successful if this balance can be achieved.

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Benefits of Premise-Based Phone Systems vs. Hosted Phone Systems

In a world dominated by emailing, tweeting and text messaging, one device has continued to remain an intricate component of communication in business, the telephone. As easy as it may be to send a quick email instead of dialing the phone, there is no more effective method of communicating with another human being other than face-to-face than that of the phone. As far as technology has come, a telephone system is still a necessity in the workplace. When evaluating what VoIP phone system to implement in your workplace, it boils down to hosted vs. premise-based phone systems.  A premise-based phone system is one that is completely controlled and maintained within the business itself while a hosted phone system is one that is hosted in the cloud. In a time where most technology is migrating to the cloud, a phone system in house is still the more appealing option.             

Features

The most obvious starting point when choosing which system suits your business better is what features each has to offer. When researching various hosted phone systems, it’s obvious that they do not offer all of the features as the ones that are offered in premise-based. In most cases this is true as queues (automatic call lineup and routing) and IVRs (interactive voice response) are missing or at the very least, cost extra.  These additional features are more often than not already included with premise-based phone systems at no additional charge. If your business needs its critical business communication features, a premise-based system could ultimately be the way to go.

Control

It’s only natural preferring to have control over your assets. By choosing a premise-based phone system over one that resides in the cloud, the user will have more control and more flexibility. As it is when owning any type of asset, the owner has complete control over its use and operation. The premise-based phone system resides within your facility and is controlled and managed in-house as well making it much simpler to make necessary changes. Having to make any modification such as changing VoIP providers becomes much easier when you own your own PBX and it can be done much quicker as well.

Location

The provider’s location of a hosted phone system is more than likely hundreds or thousands of miles away. This large distance might cause certain latency for your phone system as well as the constant need for a powerful internet connection. Just one of the advantages of a premise-based phone system is the signaling over your own Local Area Network opposed to over the internet. All signaling occurs mere feet away. It’s common knowledge that the speed of the internet is never a constant. Having such a necessary tool as your telephone depending on the speed of your internet connection is an incredibly risky move.

Cost

One of, if not the largest factor that goes into a purchasing decision is the cost. Premise-based systems have up-front costs such as installation. In addition to purchasing the IP PBX, the customer will need to buy all handsets, gateways, routers as well as purchase the proper training for all employees. These costs can initially appear as quite a burden to small to medium sized businesses. However, as mentioned above premise-based phone systems more often than not include all of the premium features businesses need at no additional cost. Hosted phone systems require the user to purchase those extra features. In addition to paying for features, cloud providers also charge extra for service and maintenance costs and upgrades. Premise-based phone systems often include service and maintenance contracts when first purchasing the equipment. Depending on future issues with the system, the maintenance fees that come with a cloud-based system can pile up substantially over time in addition to your yearly or monthly service costs. The total cost of a premise-based phone system could appear large at first, but becomes quite appealing given the amount of years you plan on using it compared to the constant costs of a hosted phone system over that same time period.

As many services transition to the cloud, some services might actually be better off on the physical surface. However, any decision regarding the purchasing of an asset such as a phone system will always boil down to customer need. Phone system providers work with the customer to ensure that they are getting the proper system to fit each of their needs to improve everyday function of their business. Tell us about what type of phone system your company has and why in the comment section below!

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