Planning for structured cabling can be one of the biggest challenges when it comes to setting up new building projects or adding wiring to existing structures. Done correctly, structured cabling can provide a building tenant with a cohesive system that offers uninterrupted service. Here are five important considerations when planning for structured cabling.
1. Indoor Vs. Outdoor
Will your cables be placed inside or outside? This decision has a big affect on the layout of your cables and the kind you use. Outdoor cables need to be installed in a specific way if they are to work as effectively as possible. On the other hand, indoor cables need to be installed in a manner that does not interrupt the aesthetic of the building.
Ask yourself this question: Have you considered the importance of using direct burial cables even in PVC in order to prevent major outages and digs in the event that cable is damaged by water, frost or other acts of nature?
2. What Kind Of Bandwidth Will You Require?
This is a huge concern for businesses that are going to be transmitting a large amount of data through their networks. If your structured cables cannot support the amount of bandwidth that your organization requires, it can lead to some serious issues and have a negative impact on the bottom line.
Ask yourself this question: You may have the newest and fastest hardware in the data center, but does your cabling support your head end today and into the future?
3. Moves, Adds, Changes and Your Furniture Locations
How well will your structured cables handle moves and changes, sometimes referred to as MACs? This is an aspect of planning for structured cabling that is critical to providing scalability and flexibility for the structure. If your structured cables do not support moves, it will be very limiting for the building’s tenants. Consider how likely it is that the cable layout in the building in question will need to be changed.
Where in your building will desks, conference tables, and server racks be located? This information plays a critical role in deciding how you go about planning the layout of your structured cabling. Certain kinds of furniture may support a specific type of cabling, which means you have to be certain that the cabling you install matches the furniture being used in the building. If not, it could lead to an unattractive office space or one that does not work as effectively as it could.
Ask yourself this question: Are you setting up for just what you have today or for what may come in the future?
4. Planning MDF and IDF Locations
Many people don’t realize that different cable types are limited as to how far they run. For instance, network cable isn’t supposed to run over 300 feet and if it is run further then signal can be lost to the devices at the edge.
For those less familiar with the term MDF and IDF, think of MDF as the hub for your equipment and IDF as the spokes. By properly planning where your head end system is and then planning for your spokes, you can make sure that cable runs are never too long and any changes down the line are less labor intensive.
Ask yourself this question: Have you planned for flexibility by putting your network closets in the right locations?
5. Government Regulations
Some states and cities require a specific kind of cabling system to be used based on the way that municipal power networks are set up. Be sure that you are well aware of any of these regulations before you start designing your structured cabling. If there are any doubts, get in touch with the governing body that oversees cabling regulations in your area and see what they say about rules that are in place about cabling.
Ask yourself this question: Do you know which cables need to be in conduit? How about which cables need to be plenum versus non-plenum?
Once you have been able to think about these and other considerations when planning for structured cabling, you can begin to move towards finalizing your design and getting your cabling installed. Be sure to work with a company that you can depend on to help you come up with a strategy for structured cabling and then execute it properly so that your cabling fits your budget as well as your operating needs.
At Pentegra Systems, we work closely with our clients to provide them the right audio, video, low voltage and collaboration technologies that support their business goals. Serving customers throughout Chicagoland, Pentegra aspires to be the first company you call for your system integration needs. Ready to learn more, connect with us here. We are happy to help!
If you are reading this, chances are you went to school at a time when you were lucky to have an overhead projector in your classroom and really had it made when your teacher rolled in the TV cart to watch a movie. You’ve most likely been out of school for some time and might not realize just how large of a contributor education technology has become in the classroom today as opposed to ten years ago, let alone twenty or thirty. What was either considered a luxury back then or just extremely expensive is now a thing of the past. Schools are now depending on these technologies more than ever and actually use it as a selling point to make their school a more appealing option. If you’d walk into any given classroom in 2016, you might not see as many textbooks as you’d imagine. Instead, you’d see students with Chromebooks or iPads in their hands working on educational software or other educational apps. A school’s technology is sure a lot to keep track of and stay on top of that personnel at the school most likely aren’t capable of handling. This is where a systems integrator comes in.
Whenever you are looking to purchase something, the best thing to do is talk to somebody. Independently researching only goes so far. If you are seriously looking to acquire or upgrade your technology, your best bet is to talk with someone who knows the industry, knows the products and pretty much has their finger on the pulse. You can’t expect your school’s Director of Technology or other IT personnel to know everything. What types of technology are available? What do I really need? What is best for the students? Working with a systems integrator will answer all of your questions. Teachers and faculty of the school know how day-to-day operations go and what areas need improving. A systems integrator can help identify these areas for improvement and suggest what the best solution would be based on their vast knowledge of systems integration. Having a direct line to that source of knowledge is extremely beneficial.
Healthy Business Relationship
Consulting and doing business with are two different things, yet a trustworthy and reliable systems integrator has you covered in both aspects. Not only can they steer you in the right direction they also bring the vision both of you come up with together to life. Having a strong relationship with an integrator means you don’t need to go elsewhere. This saves you a lot of time and from the hassle of having to find someone else. Working with a systems integrator is more than just purchasing technology; it should be a partnership and a team effort to ensure not only the best working environment for teachers and faculty, but most importantly the best learning environment for students. The benefit of finding a reliable, hard working, honest integrator is a luxury if you often make technology purchases and upgrades for your school. Repeat business not only benefits the integrator, but also the client by getting better deals and better pricing given the repeat business over an extended period of time. As in any sort of relationship, both sides need to benefit for the relationship to continue
Changing The Culture
Having a good systems integrator can single handedly change the culture of how students learn at your school. Sure, the technology itself is the real propeller of instituting change when it comes to learning, but the systems integrator is the means of transportation to get it there. A good systems integrator can be the one to bring in the very best and top-notch systems into the classroom, not only making the teachers jobs way easier, but bringing a new level of collaboration and interactivity among students that they might have no had previously.
Management All In One Place
Having your own integrator is not just beneficial to the school and all of its end-users, but also to the technology itself. All aspects of your technology both in AND out of the classroom can all be managed in one place. Your sound system, presentation system, phone system, data network, surveillance, etc. can all converge on the very same I/P network and going through the same systems integrator can make that all possible. Having all of your low-voltage integrated systems run on the same I/P network simplifies not just how it operates, but also adding new technology in the future.
Having a systems integrator that you can call your own can help your school in several ways. The only real question left is where you find a good systems integrator. For more information on what to look for when picking the right systems integrator, check out one of our recent blogs posts Picking The Right Integrator.
Are you looking for a systems integrator? Perhaps Pentegra can be of service.
Call us today at (630) 941-6000 or visit us online at www.pentegrasystems.com!
It is almost 2017. The internet has allowed us to achieve levels of communication and collaboration we would have never dreamed about. You can communicate with someone halfway across the globe instantly and effortlessly. This has improved not only our personal lives, but these possibilities have also had a lasting impact on the world of business. Basically, unless you have been living under a rock, video conferencing is here to stay. It goes without saying that nothing beats a real face-to-face conversation, but what do you do when that’s not available? Sure you can have your emails, instant messaging, telephones, etc. but the next best thing to an actual face-to-face conversation is indeed video conferencing. Can you believe there are still people out there NOT utilizing this technology? There is nothing wrong with being a late-adopter, but if you ARE a late-adopter you’ve most likely heard time and time again how beneficial video conferencing from others that have used it. Here are some major advantages and reasons to start using video conferencing:
Whether your employees work out of the office or at home, the luxury of attending a meeting whenever wherever is a blessing for businesses. The world of video conferencing negates any travel whatsoever. You don’t have to drive across town, hop on a plane or even just walk to the meeting room upstairs. Taking traveling out of the equation leaves employees more time to get work done which increases productivity for any business.
In most cases business meetings are local, but in other cases you’d need to catch a flight to wherever. In either case it costs the company money. Traveling not only costs you productivity (AND TIME), but it also hits you financially. Got a meeting and it takes an hour to get there and an hour back? That’s gas money. Need to attend a meeting in Phoenix next week? You’ll need to pay airfare, accommodations, rental car, food, etc. Imagine the money you’d save by just clicking an application on your computer or mobile device and remote in through video conferencing? No muss, no fuss.
Let’s be real, traveling can be a hassle to varying degrees. No matter if it is for a few hours or a few days. Who wouldn’t want to remain at their desk opposed to spending time on the road or in the air just to attend a meeting? You don’t need to pack your suitcase, you don’t need to dread the road trip, don’t need to go through TSA, don’t need to be away from your family, etc. Instead of boarding a flight, your employees will be onboard with this.
You get all the benefits of a face-to-face conversation with video conferencing. Much of communication is determined by body language and facial expressions. It is difficult to read a person over a conference call or e-mail. This helps build your relationships with your customers and also your fellow employees. You get the effect of being there…without literally being there. It is much easier to become engaged in a meeting when you can see the people you’re speaking with.
Most meetings have visual aids, something to compliment the speaker. With video conferencing, not only can you see the people you’re speaking to you can also share files effortlessly online. Need to show an informative video? Need to display a PowerPoint? The members of your meeting can view these files through screen sharing and easily keep up with the topics on the agenda.
Build the Best Staff:
As a business owner or decision maker for you company, you want to do what is best for business. A crucial aspect of any good business is employing the right people. Through the use of video conferencing you don’t necessarily have to limit your personnel search to just locally. Let’s say you find a prime candidate for a position that is more qualified than any of the local applicants however this person is in the next state. No problem. Video conferencing enables you to bring this person onboard because you can work from home and never miss a meeting or suffer from a lack of communication. Also this enables your business to cover more ground if your employees are working out of different locations.
Technology has come a long way and is becoming more easily accessible to everyone, everywhere. There are several different options to choose from when it comes to video conferencing and they are all so incredibly user-friendly. Even the most out of touch late-adopters would find it easy to use should definitely take advantage of this communication tool. Let one of our engineers steer you in the right direction and help determine what video conferencing system is best for you today.
Call us today at (630) 941-6000
Or visit us online at www.pentegrasystems.com
Video surveillance is designed to protect, but how do YOU protect your video surveillance? Accidents can happen that can affect your surveillance system both indoors and especially outdoors. You are putting your cutting edge technology outside and exposing it to the elements. Sure, outdoor cameras are designed differently than indoor cameras specifically to be able to function outdoors, but that doesn’t mean you still shouldn’t take extra precautions. Although designed to “weather the storms,” there are still parts within the cameras themselves that are susceptible to surges and transients (What are transients? Read more here). If your system experiences a power surge your signal will become disturbed and more than likely disable your equipment altogether. Bottom line is: your system needs surge protection.
You plug most of your household electronics into a power strip at home so they don’t get fried during a thunderstorm. You wouldn’t want to lose that expensive HD television you just bought. The same principle applies to your surveillance system which is a much, much larger investment. Installing surge protection on your surveillance system is a little more complex than simply plugging your TV into a power strip. Typically, your surveillance system is connected to your building’s electrical service panel, whether that be directly or indirectly. AC power, data lines and coax cables are ALL equally vulnerable to surges and/or transients. If a bolt of lightning were to hit one of your cameras, that one surge can go from that one camera all the way into your building affecting your indoor equipment. Your entire system can be compromised without surge protection. Surge protection devices need to be installed on every component you have that is connected to any wiring entering or exiting your building.
The following components of your surveillance system require surge protection devices installed:
Head-End Equipment Rack
Any type of surge that hits your surveillance equipment can not only damage said surveillance equipment, but any electrical equipment or device that is connected to your building’s main electrical service panel. It is best practice to also install surge protection devices on the electrical service panel itself in addition to any of your other equipment including indoor cameras, lighting, HVAC, etc. You can’t afford to have Mother Nature knock out your security, protection and peace of mind for an extended period of time. If you surveillance system is down it is not doing its intended job of monitoring for public safety, traffic, property loss and crime prevention.
Need help? Pentegra Systems is has got your back if you need assistance in determining the best surge protection devices for your current surveillance system.
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Time flies. We have all heard that expression. You can’t stop the clock. Everyone and everything gets older, including your technology. Well, especially your technology. It seems like every day you look at your once “state-of-the art” presentation system complete with projector, ceiling speaker system and all of the bells and whistles that would and did impress people about 10 years ago. Now? Well you are looking for an upgrade. This goes for all sorts of technology. You want something completely brand new, but most of all you want it designed, engineered and installed by professionals. So, what do you do? You need to pick the right integrator.
Here are 5 things to look for when choosing the right integrator:
Compile a List of Integrators
Picking the right integrator is easy if you have the right options. Finding said options is a little tougher of a task. Give a general contractor or a consultant a call and ask some questions. These are the companies and individuals that work with integrators often and would have a solid knowledge base on the matter and can definitely point you in the right direction. Also, it goes without saying, the internet is your best friend. A simple Google search of local integrators should turn up some results. Pick some accurate keywords when searching online. For example: “CCTV” and “Access Control” when searching for potential security integrators, “sound masking” or “digital signage” if you are trying to find an AV specialist. Some names could be very familiar to you and some you may never have heard of and that’s okay.
By now you have a short list of a few integrators you’d like to explore working with. You now need to find out if these firms can even do the work and do the work properly. The firm you ultimately choose will need to be certified in the specific field. The target firm not only needs qualified individuals, but industry leaders when it comes to all facets of your potential project such as sales, engineering, project management, etc.) The firms’ websites are a primary destination to find out most of your answers and are a decent indicator of the firms’ abilities. The more information on a company’s website the better your perception of them will most likely be. Give each integrator on your list a call and let them help you find out what it is you really want and really need. There is nothing better than interacting with a potential future integrator early in the planning process. You can feel them out, ask questions, and test their knowledge. Have them help you identify your issues and aid you in finding the perfect solution. That is what an integrator does, identifies a problem and devises a solution. Have multiple conversations or have a representative come out to your site so they really get a good grasp of the situation. This will give you a much needed and accurate perception of the integrator and give you a pretty solid base to select the perfect one for you.
Dig deeper into the firm, more than the basic information. Is this firm the size of a firm that can make your project a reality? What is their annual revenue? You have already spoken to these companies and have a pretty good perception of how qualified their staff is (or not), but do they have a reasonably sized staff to execute such a project as yours? Is this firm too small to be taking on your project? Or is this firm actually too big to be taking on your project? For example: You’re a small business looking for a small telephone system for your office. The one firm you have an eye has contracts with companies that makes $50 Million dollars per year or higher. Will they even take time to work with you? Will they exhibit the same care they show for their high-end clients? These are just some things to think about.
Reputation & References
Being capable of doing something and actually having done something are two different things. You have a good idea that a couple firms can get the job done, but now you want to know their track record. To really get a good idea of what working with a certain firm is like you need to talk directly to some of their clients. Many firms have some of their notable clients listed on their websites that you can get in contact with and some firms will actually give you a client list with the proper information of who to contact, which is a very good and telling sign of how they go about their business. When making any decision, the more information you know the better off you’ll be.
Post Installation Support
When you are doing research about an integrator please do not forget to also look further into their post-installation methodologies. This includes their ability and reliability of servicing and maintaining your system to ensure it operates to its full potential. For more information about what to look for in a great service department, check out our previous blog here.
Much like a consumer buying a new car, businesses and organizations do their due diligence when it comes to purchasing new technology for their space. This is not a task that should be rushed. A worthwhile investment such as a new phone system or sound system requires investment from a financial standpoint, but also a time standpoint. Rome was not built in a day. If you follow the steps above and get serious about searching for the perfect integrator, you will find one and hopefully build a lasting business relationship with for several years.
Pentegra Systems is a low-voltage integrator specializing in audio, video, data, security and telecom solutions. Are you in the market to upgrade the technology in your business or organization? Visit our website for more information at www.pentegrasystems.com or give us a call at (630) 941-6000.
Anything of real importance needs to be protected. Something of value cannot simply go unmonitored because anything bad can and most likely will happen, eventually. You wear a helmet to protect your head. Your money is protected by being put in a bank. Automotive insurance protects both you and your vehicle in case something goes wrong on the road. As little or as significant as these measures are, these measures need to be taken, but all these measures come with a price of their own. When it comes to security, sure it will cost you, but like making any other decisions in life, there are positives and then there are negatives. You make a substantial investment on a quality security system, a pretty large chunk of change, but just imagine how much money that system will save you down the stretch and in how many different ways. Here are the basic methods in which video surveillance can really become extremely valuable for your company very quickly and SAVE you money.
Obviously, the first method is loss prevention. A security system that utilizes cameras can monitor potential robberies, vandalism, etc. A fully functional video surveillance system can drastically lower the possibility of such crimes happening on your premises. If criminals are aware of the system in place, they are less likely to perpetrate the crimes. You may have a facility housing an extensive amount of extremely expensive equipment and items that you plan to use on six or seven-figure jobs. Can you possibly afford to have any of those items damaged or stolen, I don’t think so. How much would it cost to replace those items? What damages could be done to your facility alone during a break-in? Suddenly, the idea of purchasing an extensive security camera system isn’t that bad of an idea.
Another useful way to utilize your video surveillance system is for monitoring purposes. Sometimes instances and errors can happen in the workplace environment. To ensure the quality of your products and services, a video surveillance system can come in handy to record errors made during operations and be gone back to for reviewing purposes. Are your employees using the correct components on the assembly line? Is your outgoing product being packaged safely and securely? Take a minute and think of how much money these errors can cost you. How much would it cost to replace those components? How much money and resources would it take to ship the damaged products back to your facility and fix them or replace them altogether? The dollar amount adds up pretty quickly.
Video surveillance can not only record company procedures, but it can record employee conduct and behavior. For example, a restaurant can monitor whether employees are keeping up with sanitary regulations, such as washing their hands, with surveillance. A good video surveillance system can keep track of your employees at all times. What are they doing? Where are they going? Where have they been? An access control system uses access cards to gain entry into secure areas of your facility. A certain card can unlock a certain door. A video surveillance system can work with your current access control system by recording who actually is entering that door or gaining access to that specific area, all captured on video keeping an extra eye on your facility at all times. Not only can surveillance record criminals intruding your building, but it can also record potential criminals already inside of your building, such as your own employees. For example, you own a computer company and all of the high value components such as processors and memory are in a separate, more secure section of the warehouse where only select individuals can gain access to. One day, a few items went missing. The value of having surveillance in that area has just skyrocketed.
What if one of your employees had an accident? What if your employee slipped and fell off a ladder trying to get an item off the top shelf? Your company is liable for any accident that may happen. Video surveillance captures the entire accident for evidence purposes. More importantly, video surveillance can prevent false claims. An employee can claim they slipped on a newly washed warehouse floor and then say there were no signs to let he or she know the floor was wet. Video surveillance can prove whether or not the appropriate signage was displayed to let personnel know the floor was wet and use caution or if that employee actually did fall or not at all. Any employee could potentially try and pull a “fast one” on you and video surveillance provides the evidence that gives you an advantage to potentially avoid any legal fees or litigation that may come along with this sort of situation.
There are a slew of ways to utilize a video surveillance system in your facility. It won’t only save you money, but it can also save you time. For example, it’s 2:00 am and your phone rings waking you up at home notifying you that the alarm has gone off at your facility. Using your home computer, tablet or other device you can remote in and view all of your cameras at your own home and see what is going on. Sure, the alarm could still have been triggered by something serious, but in many cases it does in fact turn out to be a false alarm. If that is the case the surveillance system really came in handy. Do you have any security staff on payroll? Having a video surveillance system in place could eliminate the need of keeping actual security guards in house saving you even more money instantly and in a number of ways; a surveillance system could be more beneficial and catch happenings that an average security guard may just miss completely.
If you were to crunch some numbers real quick, the choice would be simple. If your business needs an extra set of eyes for whatever the reason may be, a quality video surveillance system should be in your future. There is far too much value in being able to see what is going on in and around your facility for you not to have one. The future is unpredictable and as the saying goes “anything can happen.” You need to be prepared for when anything does indeed happen.
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When making any sort of important decision, you need all the facts. Whether it is for your personal life or professional life, your home or your business, a thorough analysis needs to be conducted on the road to your ultimate solution. A common issue for both homes and businesses, for example, is what phone system to choose. In the communication industry, Voice Over Internet Protocol (VoIP) is quite the popular and appealing choice. However there can be quite the misunderstanding when customers assume getting a VoIP Phone System for their business is the same as the one they’d get in their own homes. This is specifically why having all the facts is crucial. When the average, non-tech savvy consumer hears VoIP, they tend to think of residential phone systems that make calls over the internet and carry the reputation of terrible call quality given the internet cannot be controlled and bandwidth is always an issue. Many businesses are hesitant to go the VoIP route because of this reason. Why would a company choose a phone system if they know terrible call quality is even a remote possibility? More importantly, why would a company choose a phone system that relies solely on the internet? However, they are simply making an assumption without having all the facts.
A business VoIP phone system is actually a premise-based phone system that is Ethernet-based and uses the data pipes of the business. Basically, the VoIP system combines with the business class phone service that the company uses. This system utilizes the data network to make calls within the building only, but uses the standard phone line to communicate anywhere outside the building. Call quality is not an issue since it doesn’t function like a residential VoIP phone. There are several advantages for businesses to use a VoIP telephone system. For instance, changes and modifications to the system can be made much easier and at a quicker rate. Let’s say an employee needs to move their desk somewhere else in the building. Historically this would require quite the amount of effort to make the move. With a business class VoIP phone system, all of the phones are already programmed. The employee simply just needs to plug it into the network jack at their new desk. This eliminates the unnecessary time and resources it would take to get that employee up and running at their new desk if the company didn’t use a VoIP phone system. A phone system in the office that uses the company’s data line enables the phone system to interact with company computers; accessing contacts, transferring voicemails, managing voicemails and completely integrating with the company’s customer relationship management (CRM) system, just to name a handful of possibilities. This interaction is called Computer Telephone Integration, also known as CTI. Another attractive aspect to business class VoIP systems is that the company would not need to install a second set of cabling since the existing data cables are already in place. Easier connectivity, countless features and crystal clear sound quality make business class VoIP quite the appealing option to businesses.
As you can clearly see, VoIP in the business world is significantly different than a VoIP system in the home. A residential VoIP phone system does have its own advantages and features that are appealing to the consumer, and all of those features are also available with a business class VoIP system without the quality of the call being an issue like it occasionally is with a residential VoIP. The potential and upside of using a VoIP phone system in the business world, such as the systems ShoreTel offers, is quite large considering all of the integration possibilities of the system. Much like any decision maker, if you want to truly make the right choice and the choice that makes the most sense for both your needs and your wants, you should make sure you have all the correct information first and foremost.
For most people, life in the workplace and life at home are commonly two completely different entities. Professional lives are called professional for a reason, same goes with personal lives. They are meant to be separate. The way you interact with colleagues in the office is always much different than how you interact with friends and family outside the work environment. Life is just simpler when both worlds are split. You don’t dress the same way at work as you do at home. You don’t use your computer the same way at work as you do at home. The world of business is treated with a different level of importance as opposed to the personal lives of the people working in it. Let’s take the age-old telephone as a prime example. The phone system inside your office needs to be drastically different than the phone system inside your home. Since we are living in the year 2015, let’s specifically target the voice over internet protocol (VoIP) phone systems.
Using a VoIP telephone is basically making a call over the internet because honestly, what doesn’t use the internet at this point in time? Whether in the office or at work, technology keeps shrinking the world. Much like any technology out there, any given consumer is concerned with what they are going to get for their money. Features are what the customer looks for first. Residential VoIP systems are pretty straightforward in every sense of the word. This system will have just one phone number and two phone lines. In most cases that is the maximum. You will generally get one or two voice mailboxes to listen to your messages. Typically you also will get one forwarding number, no extensions and a rather cheap “minutes per month” plan. In some cases the minutes per month are unmetered. Businesses are much more complex than the way your average home functions. It’s common knowledge that businesses use far more minutes of talk time than your average household. Business VoIP providers offer a slew of other options that a typical residential customer surely wouldn’t need or even want. Business VoIP systems have extensions so every inbound call is sent to an extension of the main office number. Direct phone numbers can be purchased for additional cost in addition to extension numbers. Business VoIP providers offer such features as call centers, auto-dialers, telepresence and conference bridges as well as various software packages to enhance your system and integrate with other technologies. Many providers also offer additional features beyond that, for a premium cost, for features like call groups and automatic callback.
The number of features the system has can go a long way in determining its overall capabilities. A typical VoIP phone line can manage several simultaneous calls at once. This number of calls is determined by the bandwidth available at any given time. A business VoIP system can usually be able to handle 100 calls at the same time with ease. Residential VoIP systems can manage three calls, two of which are concurrent with the third being put on hold. The residential VoIP system is obviously cheaper to correspond with consumers’ wants and needs. Plus, the residential system needs to be affordable for the consumer, thus justifying the lack of features. Although designed for strictly household purposes, the residential VoIP system is sometimes offered to businesses as well. Since residential VoIP commonly has a flat rate pricing strategy and business VoIP pricing models can get quite intimidating and confusing, small businesses might opt for the cheaper route if at all possible. If a small business can function using the restrictions that come with a residential VoIP, they are able to purchase and use it for the same rather inexpensive rates.
As you can clearly see this is an “apples-to-oranges” comparison opposed to an “apples-to-apples.” VoIP, whether commercial or residential, are aiming to replace standard telephone and PBX phone systems whether that be in the home or the office. Residential users are attracted by the lower prices and businesses love getting the most out of services like video conferencing that present much more than just the typical voice offering. The telephone used to be one of the most straightforward and timeless inventions on the market, but as you can clearly see the telephone you would use in the workplace is bound to be extremely different and incredibly more complex from the one you use in the comfort of your own home in this day in age.
In a world dominated by emailing, tweeting and text messaging, one device has continued to remain an intricate component of communication in business, the telephone. As easy as it may be to send a quick email instead of dialing the phone, there is no more effective method of communicating with another human being other than face-to-face than that of the phone. As far as technology has come, a telephone system is still a necessity in the workplace. When evaluating what VoIP phone system to implement in your workplace, it boils down to hosted vs. premise-based phone systems. A premise-based phone system is one that is completely controlled and maintained within the business itself while a hosted phone system is one that is hosted in the cloud. In a time where most technology is migrating to the cloud, a phone system in house is still the more appealing option.
The most obvious starting point when choosing which system suits your business better is what features each has to offer. When researching various hosted phone systems, it’s obvious that they do not offer all of the features as the ones that are offered in premise-based. In most cases this is true as queues (automatic call lineup and routing) and IVRs (interactive voice response) are missing or at the very least, cost extra. These additional features are more often than not already included with premise-based phone systems at no additional charge. If your business needs its critical business communication features, a premise-based system could ultimately be the way to go.
It’s only natural preferring to have control over your assets. By choosing a premise-based phone system over one that resides in the cloud, the user will have more control and more flexibility. As it is when owning any type of asset, the owner has complete control over its use and operation. The premise-based phone system resides within your facility and is controlled and managed in-house as well making it much simpler to make necessary changes. Having to make any modification such as changing VoIP providers becomes much easier when you own your own PBX and it can be done much quicker as well.
The provider’s location of a hosted phone system is more than likely hundreds or thousands of miles away. This large distance might cause certain latency for your phone system as well as the constant need for a powerful internet connection. Just one of the advantages of a premise-based phone system is the signaling over your own Local Area Network opposed to over the internet. All signaling occurs mere feet away. It’s common knowledge that the speed of the internet is never a constant. Having such a necessary tool as your telephone depending on the speed of your internet connection is an incredibly risky move.
One of, if not the largest factor that goes into a purchasing decision is the cost. Premise-based systems have up-front costs such as installation. In addition to purchasing the IP PBX, the customer will need to buy all handsets, gateways, routers as well as purchase the proper training for all employees. These costs can initially appear as quite a burden to small to medium sized businesses. However, as mentioned above premise-based phone systems more often than not include all of the premium features businesses need at no additional cost. Hosted phone systems require the user to purchase those extra features. In addition to paying for features, cloud providers also charge extra for service and maintenance costs and upgrades. Premise-based phone systems often include service and maintenance contracts when first purchasing the equipment. Depending on future issues with the system, the maintenance fees that come with a cloud-based system can pile up substantially over time in addition to your yearly or monthly service costs. The total cost of a premise-based phone system could appear large at first, but becomes quite appealing given the amount of years you plan on using it compared to the constant costs of a hosted phone system over that same time period.
As many services transition to the cloud, some services might actually be better off on the physical surface. However, any decision regarding the purchasing of an asset such as a phone system will always boil down to customer need. Phone system providers work with the customer to ensure that they are getting the proper system to fit each of their needs to improve everyday function of their business. Tell us about what type of phone system your company has and why in the comment section below!
When designing an office or school, or any type of building or structure for that matter, there are many factors that contribute to the final design. Every building serves a purpose. It houses people and provides them with a space to fulfill some sort of task whether it is to work or live in. Some of these factors that determine the ultimate design of any type of structure include space available to build, zoning and various regulations, expected number of occupants and placement of utilities. For example, when building a restaurant architects and planners’ first order of business is to designate where the kitchen will be to cook the food for the customers. When designing a typical industrial space, architects and planners need to assign specific areas for office and warehouse space. Areas for conference rooms and huddle rooms are designated when planning out typical office spaces. Decisions like these are most often the first step in the building process. However, more often than not, the occupants in these buildings often face major dilemmas when trying to introduce technology into their newly built space. Technology has become such a critical part of everyday life, it’s unavoidable. When planning out a new building or space, technology should be the first factor to be considered.
In the modern workspace, technology is a must-have and the term “technology” covers so much ground since it has been integrated into almost every aspect of everyday life. Businesses rely on their technology to keep their operations going. Above all else, every workspace needs internet connection capabilities, a data infrastructure, a security system and telecommunication capabilities. In order for these systems to work sufficiently, the planning for these systems is critical. Space must be designated early in the building process to accommodate the necessary technology that comes with these systems. If a data infrastructure is needed, ample space is needed to accommodate the servers, routers and switches that will allow the inter-connectivity of the work place. In addition to this equipment, cabling is also an integral piece of the puzzle. The last thing occupants of a newly built facility want are random wires and cables from their data, security or telecommunication systems running up and down walls or laying on the floor being a visual blemish and/or potential safety hazard.
Some types of structures depend more on technology than others. When talking about arenas, stadiums, lecture halls and theaters as well as houses of worship, the most important component is the sound. Audio is the main attraction to these types of facilities, enhancing the unique atmosphere. Hearing your favorite band close out a festival, listening to the pastor give a sermon at your local church or hearing the referee announce a crucial penalty call with seconds to go in the fourth quarter, all these examples need to be heard by everyone within the facility. When designing a space, the type of equipment and the placing of said equipment can make or break the experience. When designing these structures, architects and planners need to keep in mind of how the sound is going to get from a stage, altar or field to the ears of the audience. In addition to the space and cabling needed for the appropriate equipment, the actual space of these structures must be evaluated based solely on the traveling of the sound. For example, an indoor stadium’s sound system will differ greatly from that of an outdoor stadium. If not planned accordingly, there might be many distraught faces in the crowd who are unaware of what is going on due to the sound system that was installed into a structure not properly designed for the space or the application. Speakers and microphones vary in terms of projection and sound and many facilities need equipment that is appropriate for its designated space. Video screens and projectors compliment the audio system in many of these facilities. The video elements are in many ways just as important as the sound. Depending on your seats for an event, you might actually find yourself watching the video walls or nearby large format displays to catch the action on the field or the performance on the stage. When planning a facility such as these mentioned, the placement of the equipment such as video screens needs to be able to be seen by everyone watching which could definitely affect building plans if not taken into consideration early on.
One of the most significant issues when introducing new technologies into your space is the integration. All of the systems mentioned above have the ability to be integrated together and the potential of all these technologies can be maximized when integrated together. Taking technology into account in the planning process will ensure seamless integration of multiple technologies, deliver the technology that today’s users want and need, reduce overall infrastructure costs and substantially reduce unwanted “surprises” in the end. In today’s world when designing a building or space, the design process needs begin with the technology.
No matter what system you are incorporating into your new space, planning for your technology needs should be a top priority from the beginning. At Pentegra Systems, we work closely with our clients to provide them the right audio, video, data, security and telecommunication technologies that support their business goals. Serving customers throughout Chicagoland, Pentegra aspires to be the first company you call for your system integration needs. Ready to learn more? Visit us at www.pentegrasystems.com. We are happy to help!
Schaumburg is a well-known northwestern suburb of Chicago of about 75,000 residents and has been ranked as one of the best places to live in Illinois by MONEY Magazine. The village is best known for the massive Woodfield Mall, currently the 11th largest mall in the United States. The mall contains ...